Cat Lift Trucks Offer Comfort and Reliability
Category: Customer Success Stories
Hughes Brothers, a family-owned business that calls Seward, Nebraska, home, is rooted in hard work and time-honored carpentry skills which were handed down from father to sons. Committed to a job done well, the three brothers built the Hughes Brothers business into what it is today; a family-owned business known for creating wood, steel, and fiberglass components used to hold up electric power lines.
Shortly after forming in the early 1920s, the brothers’ hometown was faced with a crippling ice storm, leaving the city in the dark and residents without power. Hughes Brothers (HB) was called in to help replace the town’s crossarms, a necessary structure that support’s the power lines, and a critical piece used to restore the town’s power. This milestone was a major moment for the brothers and their business – not only did they help restore the town’s power – but they also became known for crafting the best wooden crossarms available.
Reliability and Serviceability
HB is now a 3rd generation, family-owned company that honors hard work, reliability and resilience. Forklifts are a critical component to HB’s operation as they are used daily in both indoor and outdoor applications to move material weighing up to 4,000 pounds.
“A lot of things we handle are very large, so having a real reliable material-handling fleet and material-handling operators is a pretty big deal for us,” says Matt Stryson, HB’s maintenance supervisor and plant engineer.
Previous forklift brands were not meeting the needs and values of HB, so they reached out to their local Mitsubishi Logisnext forklift dealer, RAKA, to re-evaluate their operation’s forklift usage and needs.
“Since we moved over to Cat (forklifts) we just haven’t had a problem with them,” says Stryson.
“They’re reliable; they’re easy to work on,” maintenance mechanic Bob Tempel adds. “I would recommend Cat forklifts…they’re just a good all-around truck.”
Reliability and serviceability were a huge part of the purchase decision, and HB landed on Cat forklifts to replace its existing fleet.
Forklift operator Mick Shepard also commented, “I have probably one of the oldest (small IC pneumatic forklifts) here – still runs like a top. I have no problems with it.”
Comfort and Preference
HB has several buildings, including a manufacturing plant, across its 43 acres with rough terrain throughout. “I’ve got to get in a lot of tight spots in a lot of different areas – and that’s all day long,” says Shepard.
Comfort was also a major concern when choosing Cat lift trucks. Shepard continues, “I can control everything without a whole lot of movement. I can see around me good, and it doesn’t shatter my spine like a lot of (other forklift brands) do. A lot them are so rigid it hurts to hit bumps, and we hit plenty of bumps here.”
Shepard has more than 20 years as a forklift operator under his belt. “I do prefer Cat (forklifts) over all the other ones,” he says. “I just like the way they handle. I think they turn better.”
He adds, “We do talk about it a lot among us forktruck drivers – how mad we’re gonna be if they don’t stick with Cat (lift trucks). If I’m going to drive a forktruck, I want a Cat.”
Commitment to Hard Work and Service
Hughes Brothers employees take pride in manufacturing the tools that help power America and it shows. Reliable equipment is an important part of keeping this mission going and driving their team to deliver on their commitment every day.
Stryson says, “My overall impression of Cat is that they’re investing back in the company. They’re progressive. They’ve got a great design, and they’ve simplified things. I’d definitely recommend Cat forklifts to other people looking to buy a forklift.”
Shepard comments, “If you ain’t driving a Cat, you ain’t driving nothin’.”