Service

Service

We know you need more than just a great product. Dependable service options can mean the difference between getting the job done and dealing with downtime. With service available on all makes and models of forklifts and for all fleet sizes, we have the service options to fit your needs.

RAKA offers:

  • Service on-site or in our shop
  • Battery Maintenance
  • Fleet Management
  • Fluid Analysis
  • Customized Service Packages

SHOP AND FIELD SERVICE

RAKA’s staff and facilities are ready to service your forklift or fleet in the field or in our shop with our full time, factory trained highly qualified technicians. Our team of forklift experts are committed to put customer needs first with the most comprehensive service support programs in the industry today.

With 12 full service facilities in Omaha, Lincoln, Norfolk, North Platte, Doniphan & Scottsbluff in Nebraska; Des Moines, Mason City, & Sioux City, Iowa; Sioux Falls & Rapid City, South Dakota and Fargo, North Dakota, RAKA has the commitment to total product support.

  • Factory trained technicians
  • Field service
  • Service on all makes and models of forklifts and aerial equipment
  • Mobile tire press
  • Planned maintenance
  • Promatch parts program
  • Total maintenance & repair
  • Parts warranty
  • Fleet management services
  • Painting and welding services

FIELD SERVICES

No matter where you’re working, you need your machines running at full capacity. That’s why we provide field and emergency service in case anything unexpected comes up. Our field technicians are specially trained to manage your equipment service issues at your location.  They’re available for on-site and emergency 24-hour service throughout our territory.

Overall, you can expect quick vehicle dispatch and rapid diagnostics and repairs every time.

We are now open for parts ordering, returns, and will-call pick up. Curbside service remains available for customers who do not wish to enter the facility. Our FIRST priority will always be the safety of our employees & customers. As such, we are following the latest CDC guidelines and have protective barriers and other PPE in place to ensure safety. For our customers, thanks for doing your part! Please keep a minimum of 6 feet between yourself and others – and wash hands frequently. Please visit this page for more information.

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